What To Know
- In the bustling heart of Bangkok, a rising star named Zwiz is quietly transforming how Thai businesses talk to customers, using clever AI and chatbots to close deals, respond in real time—and do it all across LINE, Facebook, Instagram, and more.
- Thailand’s AI Startup ecosystem is still in its early chapters, but Zwiz is writing a compelling forward.
Thailand AI Startups: Bangkok’s own AI chatbot startup leading a new wave
In the bustling heart of Bangkok, a rising star named Zwiz is quietly transforming how Thai businesses talk to customers, using clever AI and chatbots to close deals, respond in real time—and do it all across LINE, Facebook, Instagram, and more. Since its founding in 2017 by Chanakarn Chinchatchawal, this ungainly little Startup has flown impressively under the radar—remaining unfunded yet fiercely competitive, ranking 235th out of more than 2,000 rivals in Tracxn’s recent tally.
AI Startup Zwiz Sparks Chatbot Revolution Across Thailand
Image Credit: Zwiz
From social media automation to full-blown commerce assistants
Zwiz assists not just in chatting back—its AI-powered platform offers businesses a full e-commerce arsenal: automatic replies to comments and inbox messages 24/7, product displays within the chat, order placement, coupon creation, multiple payment options such as QR codes, GB Prime Pay, credit card, PayPal, packing slips, auto-stock deduction, and even delivery tracking number distribution—all without a human agent present. This Thailand AI Startups news report shows that Zwiz also integrates analytics tools for deeper insight—customer segmentation, broadcast messaging, and rich interactive menus with up to 50 images and 20 action buttons per menu.
How Zwiz powers convenience for businesses
Beyond chat, Zwiz enables seamless commerce. Merchants can send messages with product visuals, create one-page “salepages” embedded with tracking pixels for ads analysis, automate follow-ups, and share referral links that drop customers directly into active conversations and product recommendations. It even links with ads dashboards so merchants can immediately monitor conversions and Facebook Purchase metrics. All these powerful features come bundled in simple annual pricing tiers—which for instance combine chatbot, reservation system, CRM loyalty tools, or a triple-package suite for around 28,500 to 35,000 Baht/year, depending on needs.
Recognition that underscores a quiet rise
Zwiz’s profile is more than just functionality—it has earned serious recognition. A trusted official partner with Meta, LINE, TikTok, and Microsoft, Zwiz has even featured in high-impact case studies such as its work with Dr. Jill cosmetics, where it helped boost offline conversions via intelligent messaging integrations. Its achievements include an impressive lineup of awards: ASEAN ICT Awards 2021, Innovation Awards 2022 and 2024, South East Asia Business Award, Rising Star Award from 100SID, Dtac Accelerate’s top qualifiers—and TED Fund and Depa Startup Fund support.
Why Zwiz matters in Thailand’s AI Startup landscape
Thailand’s AI Startup ecosystem is still in its early chapters, but Zwiz is writing a compelling forward. It’s a proud Bangkok-born venture (Robolingo Co., Ltd.) rooted in homegrown ingenuity, offering enterprise-grade tools for social commerce without big-name venture backing. Against giants like Twilio, Freshworks, and Ada, Zwiz holds its ground by blending localization, simplicity, and integration—making AI chatbots accessible not just to enterprises but to everyday Thai SMEs.
With strong endorsements, real results, and a robust service stack, Zwiz’s quiet but strategic rise may well define how AI and conversational commerce evolve in Thailand. Its story reflects what happens when a focused AI Startup stays lean, smart, and deeply tuned to the needs of its market.
Refer to Zwiz’s website for more details:
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